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Updates on the Coronavirus pandemic for our customers

The health of our people and customers remains our top priority, so we’ve put extra measures in place to ensure the safety of our manufacturing and distribution practices. We continue to follow Government guidance to direct our health and safety procedures in all our facilities, so you can continue to browse our floors with added assurance.  

What have we been up to?


Standing by our customers 

We’ve been manufacturing at a reduced level over the past four months to fulfil new and existing orders – this ensured we supported customers with ongoing projects throughout lockdown, whilst readying ourselves to cater for demand as the industry began to thrive once more.

Samples and brochures have also been available throughout lockdown, via our temporarily reduced samples department, to help customers keep the momentum with their projects. 

Alongside LVT, we’ve been manufacturing and distributing protective face shields for key workers around the UK. Many of our installation partners have been supplied with free Amtico face shields, to protect the welfare of their employees and your end customers


Ensuring the safety of our people 

Keeping our employees and their families safe is a top priority for us. We have introduced stringent health and safety procedures to ensure our manufacturingoffice and warehouse facilities are COVID-secure. 

Our facilities now feature carefully selected one and two way routes, we’ve installed numerous hand sanitising stations around site, and are providing disposable PPE for employees to wear as they move around the facility. We have also installed several automatic temperature testing systems in key entrances. 

All working employees have been supplied with on and off-site Amtico Operating Guideline bookletsto guide them through the new health and safety procedures in place. Where able, a proportion of our office team have been operating from their homes. Video meetings have become the norm, and whave introduced a range of presentations and Q&A sessions with members of the Amtico Board, to keep remote and furloughed workers connected. 


Producing PPE for key workers across the UK 

Since lockdown, we’ve used our manufacturing expertise to produce parts for life-saving PPE, for key workers on the front line of the Coronavirus pandemic. 

Partnering with seven schools across the country, Amtico ran the production of parts, and our school partners managed the assembly and distribution of the face shields through their supportive network of regional volunteers. 

As schools returned to a mix of virtual and socially distanced classes, Amtico took the decision to take sole ownership of the supply of face shields – having now supplied over 70,000 face shields to organisations including NHS hospitals, dental practices, care homes, doctors’ surgeries, schools and high street retailers. 

We would like to thank our school and supplier partners for their role in supporting the NHS and key workers across the UK.


Is Amtico LVT and carpet easy to clean?


Yes – our collections are durable and designed to last, with cleaning requirements factored into our flooring’s lifespan. We always recommend using the correct Amtico cleaning and care products on your floor. View and download product specific maintenance information in the technical section on our website.  

Am I able to order samples and brochures?


Yes – samples and brochures are available for delivery. You can also browse our digital range of brochures on our website.  

Can I return samples?


We are unfortunately not accepting small or large sample returns, due to cross handling risks. 

Is your London studio open?


Yes, our Metal Box Factory studio in London is open again, Monday – Friday. Pre-arranged appointments are required and meetings will be held on a strictly 1:1 basis. Please contact your Amtico representative to book an appointment. 

Have your delivery lead times been impacted by the pandemic?


No – our flooring is designed, made and stocked in Britain*, so our lead times are running as normal. We have purposely manufactured and stocked many of our most popular collections, to ensure a quick and efficient turnaround for our customers. 

*95% of products sold are manufactured in the UK.

Can my Amtico representative visit me on-site?


Yes  all of our roaming staff have full PPE to wear to meetings and site visits. We would ask that if a remote consultation can be effectively conducted, that this would be Amtico’s preference prior to any face-to-face meetings.