PLEASE NOTE: Following the UK Government’s call for heightened social distancing measures, we have changed how we work; this means that you will still get sample and brochure requests but it may take longer than normal for them to be processed. Your sample has been added to your basket. You can order up to 6 samples free of charge. Once you have completed your selection, simply click on your Basket to complete your order. close icon

 

The health of our people, retailers and customers are our main priority, so we’ve put extra measures in place to ensure their safety.  We continue to follow Government guidance to direct our health and safety practiceswhilst supporting our retailers with their own procedures, so you can browse our floors, online and in-store, with peace of mind. 

What have we been up to?

Supporting our retailers 

We’ve been working alongside our retailers to support them in the transition from lockdown to opening their stores again, with extended health and safety measures in place. We’ve provided a range of materials for use in-store, including safety at work signage for both the front and back of house.

Manufacturing, although at a reduced level, has been ongoing over the past four months to keep stock flowing to our retailers - ensuring our LVT moves from our factory in the West Midlands to your floor as quickly as possible.  

Alongside the manufacture of LVT, we’ve been producing and distributing protective face shields for key workers across the UKMany of our retailers have been supplied with Amtico face shields free of charge, to protect the welfare of their employees and our collective customers.

Keeping our people safe 

Keeping our employees and their families safe is a top priority for us, and we have introduced new, stringent health and safety guidelines to ensure our manufacturing and office facilities are COVID-secure. 

Our facilities now feature carefully selected one- and two-way routes, we’ve installed numerous hand sanitising stations around site, and are providing disposable Personal Protective Equipment (PPE) for employees to wear. We have also installed several automatic temperature testing systems in key entrances. 

All working employees have been supplied with on and off-site Amtico Operating Guideline bookletsto help guide them through the new health and safety procedures in place. 

Where able, a proportion of our office team have been operating from their homes. Video meetings have become the new normal, and whave introduced a range of presentations and Q&A sessions with members of the Amtico Board, to keep remote workers feeling connected.

Manufacturing PPE for key workers 

Since lockdown, we’ve used our manufacturing expertise to produce parts for life-saving PPE for key workers on the front line of the Coronavirus pandemic. 

We initially partnered with seven schools across the country, with Amtico running the production of partsand schools managing the assembly and distribution of the face shields through their supportive network of regional volunteers. 

As schools returned to a mix of virtual and socially distanced classes, Amtico took the decision to take sole ownership of the supply of face shields – having now supplied over 70,000 face shields to organisations including NHS hospitals, dental practices, care homes, doctors’ surgeries, schools and high street retailers. 

We would like to thank our school and supplier partners for their role in supporting the NHS and key workers across the UK. 

FAQs for our customers

Is LVT hygienic?

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Yes! Dust, pollen and other allergens can hide in the fibres of rugs and carpets, but the hard surface of LVT makes loose dirt and other debris easy to sweep or hoover away. You can also clean Amtico LVT with bleach, for extra peace of mind. Find out more here

Can I go in-store to see Amtico flooring?

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Yes. Many of our retailers are now open to the public, where a range of Amtico flooring will be on show. You can search for a retailer on our website.

Am I still able to order samples and brochures?

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Yes – samples and brochures are available for home delivery. You can also browse our digital range of brochures.

Am I still able to return samples?

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We are unfortunately not accepting sample returns at the moment, due to cross handling risks. We would ask that you keep your samples for the time being, until a point that we are able to accept returns again 

Will there be any delays to my order?

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No  our flooring is designed, made and stocked in Britain*, so our lead times are running as normal. Please speak with your retailer for the most up to date delivery information. 

 

*95% of products sold are manufactured in the UK.

Is installation of my flooring allowed?

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Yes. Lots of our retailers are now installing flooring in customers’ homes again. We have provided many of our retailers with free Amtico face shields to make installation of your flooring as safe as possible. Please contact your retailer for lead times. 

FAQs for our retailers

How can I request more marketing materials?

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Please contact the UK marketing team on ukmarketing@amtico.com to request more marketing materials. 

Is your Direct Delivery Service (DDS) up and running?

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Yes – our DDS is now fully operational and running five days a week.

How can I request face shields?

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You can order up to 50 face shields at one time. Enquiries can be made through ukmarketing@amtico.com 

How can I order an LVT rainbow?

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Our 2m wide LVT rainbow is available for retailers to order at a cost of £200, with all profits donated to the NHS. Please contact your Amtico Representative to place your order.