Please read these terms and conditions carefully before using this site.
What's in these terms?
These terms tell you the rules for using our websites www.amtico.com, www.amtico.de, www.amtico.fr, www.amtico.es, www.amtico.se (our sites).
Click on the links below to go straight to more information on each area:
Who we are and how to contact us
www.amtico.com , www.amtico.de, www.amtico.fr, www.amtico.es, www.amtico.se (our sites) are operated by Amtico International, trading name of The Amtico Company ("We"). We are registered in England and Wales under company number 02303730 and have our registered office at Kingfield Road, Coventry, Warwickshire, CV6 5AA. Our main trading address is Amtico UK and European Sales, Solar Park Southside, Solihull, West Midlands, B90 4SH, UK. Our VAT number is GB661548915.
We are a limited company.
To contact us, please email [email protected] or telephone our customer service line on 0121 745 0800.
By using our site you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
Flooring Specialist Agreement.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
These terms were most recently updated on 8th December 2022 when we included additional clauses on content supplied by users, content uploaded to our site and rights you are giving us to use material we upload.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw our site
Our sites are made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Users outside the UK
We do not represent that content available on or through our site is appropriate for use or available in locations outside the United Kingdom. If you access this site from other locations, you acknowledge and agree that your use of the site is governed by English law and that the courts of England and Wales will have exclusive jurisdiction.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].
How you may use material on our site
We or our affiliated group companies are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you send us personal data of any individual via our website, you will comply with all “Applicable Data Protection Laws” (defined in the paragraph below) including without limitation, to the extent that such personal data relates to European data subjects, the General Data Protection Regulation ((EU) 2016/679) and to the extent that such personal data relates to a UK data subject, the UK GDPR and the Data Protection Act 2018. Without limiting the generality of the foregoing, you will ensure that before submitting personal data on behalf of any third party, you have given all notices and/or obtained all consents required under the Applicable Data Protection Laws.
For the purposes of the above paragraph, “Applicable Data Protection Laws” means all laws relating to data protection and privacy which are from time to time applicable, including (but not limited to) UK GDPR (which has the meaning has the meaning given to it in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018), the Data Protection Act 2018, the General Data Protection Regulation ((EU) 2016/679) (GDPR), the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) and all related national laws, regulations and secondary legislation, in each case as amended, replaced or updated from time to time and together with any subordinate or related legislation made under any of the foregoing.
Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Content Supplied by Users
This website may include information and materials uploaded by us from other users’ social media pages. The views expressed by other users on our site do not represent our views or values.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our terms and conditions of supply with you.
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
The product samples provided to prospective customers will be made available on loan from Amtico at no cost. They can be returned to Amtico with the postage provided within the sample boxes at no additional charge to prospective customers. If they are not returned to Amtico, the responsibility for their safe disposal is transferred to you, the prospective customer, who should ensure disposal according to local waste legislation. In some circumstances, your sample request may be passed to a third party for fulfilment.
How we may use your personal information
Rights you are giving us to use material posted on social media
We may approach you to ask for your permission to share your pictures of our flooring products which you have posted to Facebook, Instagram or Pinterest. If you send us a comment, hashtag #yesAmtico or direct message us on social media consenting to us sharing your posted content, you grant us the following rights to use that content:
a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our service and across different media (including social media), including to promote our sites or our service forever;
a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of our sites forever.
Uploading social media content to our site
If you grant a licence to us in relation to your social media content as described above in Rights you are giving us to use material posted to social media, we reserve the right to upload your content to our sites. Any content uploaded to our sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our sites a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted to our sites constitutes a violation of their intellectual property rights or of their right to privacy.
If you wish to contact us in relation to your content we uploaded to our sites, please contact us.
You are solely responsible for securing and backing up your content.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part, unless permitted by us. If you are an authorised retailer of our products, any such link must be in accordance with the provisions of the “Flooring Specialist Agreement” which we have issued to you. If you are a consumer, you may only establish such a link via the social media icons in the “Inspiration” section of our site, for the purpose of sharing content that we have published in that section, provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected] .
Which country's law s apply to any disputes?
Our trade marks are registered
We or our affiliated group companies have accrued goodwill in our registered and unregistered trade marks, including the brand names on our website and the trade marks listed here which are our (or our affiliated group companies’) registered trade marks .We do not grant you any right to use them, without our approval, unless they are part of material you are using as permitted under How you may use material on our site.
Document reference: QSF-MKT.0073.EN - Rev 4